ChatMaxima HelpDesk

Welcome to our helpdesk section, where you can find answers to your questions in no time. Our powerful search box allows you to search through our extensive knowledge base, so you can get the information you need without any hassle.

Channels

Discover how to integrate ChatMaxima with various messaging platforms like WhatsApp, Facebook Messenger, Instagram, Twitter, and more. You can also learn how to manage multiple channels from one place, sync your chat history and messages across channels, and automate your chat workflows.

How to connect your SMS in ChatMaxima?
Whatsapp

Find out how to integrate your ChatMaxima account with your WhatsApp Business account and offer live chat and chatbot support on your WhatsApp number. You can also send and receive media files, documents, and location data through WhatsApp and ChatMaxima.

1 author 29 articles
How to connect your Whatsapp in ChatMaxima?
How to Register a Phone Number That Has Been Previously Registered with WhatsApp Business?
What are the Common Errors in Embedded Signup Flow?
What should I do if I get the error message “An error occurred while processing this request. Please try again later”?
How should I proceed if I encounter the error message "You have reached the limit for the number of Businesses you can create at this time"?
Why am I unable to create a Business Manager account on Facebook with the error "Your Facebook account is too new to create a business account. Try again in an hour"?
Why am I seeing the message “We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later”?
Why am I receiving the message "You’re no longer allowed to use Facebook Products to advertise. You can’t run ads, manage advertising assets or create new ad or business accounts"?
Why am I getting a message saying "Your payment account is disabled"?
What does it mean when the message says, "A User Can Only Create One Business User At One Time"?
Why am I being told, "The name you chose for your business isn’t valid. Consider using xxx"?
Why am I unable to create WhatsApp Business Accounts, and receiving the message "User does not have permission to create WhatsApp Business Accounts"?
Why am I restricted from creating additional WhatsApp Business Accounts before completing business and WhatsApp account verification?
Why am I unable to verify the selected Facebook Business Account?
Why am I seeing the message "Something has gone wrong. You will need to contact support and try again"?
Why am I getting an error stating "This phone number already exists in your list of phone numbers"?
How can I use a phone number registered to an existing WhatsApp account?
Why does my verified name violate WhatsApp guidelines, and how can I edit it for compliance?
Why does the error message "Something has gone wrong. You will need to contact support and try again" appear during WhatsApp Business Manager Account creation?
Why does the error "Phone number ownership is already verified" occur during WhatsApp Business Manager Account creation?
Why does the error message say, "Your phone number doesn’t appear to be valid. Please double-check it, or try again after 5 minutes"?
Why do I see "You have guessed too many times" while verifying my phone number?
Why did I encounter the message "There was an error verifying this phone number. Please try again later"?
Why am I getting the message "You have requested your code too many times"?
What are common errors during Business Manager account creation?
What are Fixes for WhatsApp Business Account Creation Errors?
What are common issues with phone setup?
What are common errors in phone verification?
Why does the 'Registration/Deregistration failed due to too many attempts' error occur?
Facebook

Learn how to connect your ChatMaxima account with your Facebook page and enable live chat and chatbot features on your Facebook Messenger. You can also sync your Facebook contacts, messages, and leads with ChatMaxima and manage them from one dashboard.

1 author 1 article
How to connect your facebook Pages Account to ChatMaxima?
Twitter

Find out how to link your ChatMaxima account with your Twitter account and enable live chat and chatbot features on your Twitter direct messages. You can also monitor and manage your Twitter mentions, replies, and retweets from ChatMaxima and engage with your audience.

Coming Soon
Telegram

Learn how to connect your ChatMaxima account with your Telegram account and offer live chat and chatbot support on your Telegram channel or group. You can also send and receive stickers, emojis, and voice messages through Telegram and ChatMaxima.

1 author 1 article
How to connect Telegram to ChatMaxima ?
LiveChat Widget

Find out how to embed a live chat widget on your website using ChatMaxima’s drag-and-drop builder. You can also customize the widget’s appearance, behavior, and functionality to suit your brand and business needs.

1 author 2 articles
How to create a Free Livechat Widget for your website ?
How to Customize Widget Settings in Live Chat?