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Why am I unable to create WhatsApp Business Accounts, and receiving the message "User does not have permission to create WhatsApp Business Accounts"?

Written by ChatMaxima Support | Updated on Feb 17
Whatsapp

User does not have permission to create WhatsApp Business Accounts

If you receive this message, it means that you do not have the Admin level permission needed to create WhatsApp Accounts under the Business Account you selected. Here are some potential causes of this issue:

  • The Business Account you selected requires Admin level permission to create WhatsApp Business Accounts.

  • You do not have the Admin level permission needed to create WhatsApp Business Accounts.

To resolve this issue, please consider the following steps:

  • Get Admin access to the Business Account you selected. You can request the current Admin to grant you the required permission.

  • Alternatively, select a Business Account for which you have Admin permissions to create WhatsApp Business Accounts.

How ChatMaxima Helps You Navigate WhatsApp Business Account Permissions

If you've encountered the "User does not have permission to create WhatsApp Business Accounts" error, you're not alone. Many businesses face this when trying to set up their WhatsApp Business Account, often due to insufficient permissions under their Meta Business Account.

While resolving this requires gaining admin access or switching to an account where you have the necessary permissions, this isn't always straightforward—especially for teams managing multiple business assets.

This is where having the right customer engagement platform can make a real difference. With ChatMaxima, you don’t just integrate WhatsApp; you gain better control over your messaging workflows, user roles, and automation. Instead of struggling with permission issues at every step, ChatMaxima ensures a smoother onboarding experience and a more structured way to manage customer interactions across multiple channels, including WhatsApp.

If you're looking for a platform that simplifies WhatsApp integration while giving you the flexibility to manage conversations at scale, exploring ChatMaxima might be a good next step.

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