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How can I use a phone number registered to an existing WhatsApp account?

Written by ChatMaxima | Updated on Jan 30
Whatsapp

This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to 3 minutes for the number to become available

Answer: This error message could indicate that the phone number was already registered on our platform (i.e., WhatsApp Messenger, WhatsApp Business App or Whatsapp Business API).

Question: What is the possible resolution for this error?

Answer: You can Deregister the number if you want to use it, or register a new number. If you are still unable to resolve the issue, you can contact ChatMaxima support for further assistance. They will be able to help you troubleshoot the issue and provide a solution.

Registration Cause
Why does the 'Registration/Deregistration failed due to too many attempts' error occur?
How to Register a Phone Number That Has Been Previously Registered with WhatsApp Business?