👥 Adding Additional Team Members to Your ChatMaxima Account

ChatMaxima allows you to onboard team members—agents, managers, or admins—based on your business needs. Your plan includes a default number of team members, but if you need to scale, you can easily add more using our Team Member Add-on.

🧾 Default Team Member Limits by Plan

Starter Plan

• ✅ Comes with 3 Team Members (in 1 workspace)

Agency Plan

• ✅ Comes with 12 Team Members

• 🧱 4 team members per workspace × 3 workspaces

➕ Need More Team Members?

If your team is growing or you're adding more agents across workspaces, you can expand your team by purchasing additional seats.

• 💲 $6/month or $60/year per additional team member

• 🔄 No maximum limit—scale as needed for support, sales, or operations teams

💡 Example Scenarios

• Starter Plan:
  You want to add 2 more agents → Purchase 2 add-ons → $12/month or $120/year

• Agency Plan:
  Your 3 workspaces need 6 team members each → You'll need 6 additional seats → $36/month or $360/year

🛠️ How to Add Additional Team Members

1. Go to Settings → Team Members in your ChatMaxima dashboard

2. Click “Add New Member”

3. If you exceed your plan limit, you’ll be prompted to purchase an add-on

4. Select your billing option (monthly/yearly) and confirm

💳 Billing & User Management

In the Billing section of your profile, you can:

• View your current team member count

• Add or remove additional seats

• Switch between monthly or annual billing

Adding the right number of team members ensures smooth operations, faster response times, and better collaboration.

Need help setting up roles or permissions? Contact our support team—we’re happy to assist!